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Terms of Service

Last updated: 2026‑05‑05

1. Service

LetterCraft provides a newsletter generator and related sending tools. The service is operated by NovaVision Consulting FZCO.

2. Accounts

You must provide accurate registration information and keep your credentials confidential. You are responsible for activity under your account.

3. Acceptable use

You may not use LetterCraft to send unsolicited bulk email, phishing, malware, harassment, illegal content, or content that infringes third‑party rights. We may suspend accounts that violate these terms.

4. Plans and billing

Paid plans are billed in advance through our payment processor. Quotas reset monthly. Cancellation takes effect at the end of the current billing period; we do not refund partial periods unless required by law.

5. Email compliance

When sending emails through LetterCraft, you are the sender of record. You must comply with all applicable rules including consent, sender identification, and a functioning unsubscribe mechanism.

6. Content ownership

You own the newsletter content you create. You grant us a limited license to host, process and transmit that content solely to provide the service.

7. Disclaimer & liability

The service is provided “as is”. To the maximum extent permitted by law, LetterCraft is not liable for indirect, incidental or consequential damages.

8. Contact

Questions: support@lettercraft.email.